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Privacy Policy - Pandit Foods UK

Privacy Policy

Last Updated: June 24, 2026

1. Information Collection and Use

We respect the privacy of our users and are committed to protecting it in all respects. With a view to offering an enriching and holistic experience to our users, we ensure that security is maintained at the highest level. Among the information you need to provide is:

  • Your name
  • Email address
  • Contact number / Mobile number
  • Gender
  • Date of birth
  • Address details (including city, state/region, and postal code)
  • Your occupation, interests, etc.

The information supplied by the users enables us to improve our services and provide a more user-friendly experience. In order to deliver your order and keep you updated with the tracking details of your deliveries, this information is shared with the third-party shipping company which delivers the products ordered through orders.pandituk.co.uk. Currently, we use DHL for deliveries.

2. Automatically Collected Information

Our web servers automatically collect limited information about your device's connection to the Internet, including your IP address when you visit our site. (An IP address is a number that lets computers attached to the internet know where to send data, such as the web pages you view.) The IP address does not identify you personally. We use this information to deliver our web pages to you on request, to tailor our sites to the interests of our users, to measure traffic within our site, and to verify geographic locations from which our visitors come.

3. Third-Party Advertisements

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or contact numbers) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

4. Sharing and Disclosure

We will not reveal your personal identity in connection with the disclosure of such interest to any third party. However, we reserve the right to disclose information about our users, including personal information, when legally called upon to do so at the request of the government and authorities conducting an investigation, or to protect against the misuse or unauthorized use of our websites.

Limited information related to your order and buyer details may be shared with third-party service providers such as payment gateways (RealEx, PayPal), consumer review websites (TrustPilot), and shipping companies (DHL).

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax, accounting, or KYC laws), resolve disputes, and enforce our legal agreements and policies.

If you wish to request the deletion of the personal data you have provided through the Application, please contact us at support@indianbasket.co.uk. We will respond to your request within a reasonable timeframe.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification: You have the right to have your information corrected if it is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your personal data.
  • The right of restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of your information in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us at support@indianbasket.co.uk.

Opt-Out of All Data Collection: You can stop all collection of information by the Application by uninstalling it. You may use the standard uninstall processes available on your mobile device or via the mobile application marketplace.

7. Communication Consent

By submitting your information, you authorize Pandit Foods UK to contact you via phone, SMS, RCS, WhatsApp, or email for informational and promotional purposes related to our services. You can opt out of promotional communications at any time by contacting us.

8. Security

The security of your information is important to us. All the information gathered on our website and application is securely stored within databases controlled by us. The databases are stored on servers secured by a firewall, and access to these servers is password protected and strictly limited. We employ a variety of industry-standard security measures, including physical, electronic, and procedural safeguards, to maintain the safety of your personal information.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Application and Website after any modifications indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this Application, or your dealings with us, please contact us: